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Managed services to implement and operate reliable and secure systems 24 by 7.
LogicalTech has been successful in winning and managing
multi-million dollar outsourcing contracts for secure high availability
IT solutions and Systems Integration projects connecting Unix, Windows,
Oracle, Microsoft, Cisco and other key technologies.
With an outstanding record for Telstra for over eight years of
continuous 24X7 at over 99.5% availability, and for other
mission-critical applications in the financial sector, LogicalTech have
both the experience and reputation that clients trust as the technology
partner to host and manage secure systems, or to complement in-house
expertise.
Managed 24X7 IT implementation and operation
The LogicalTech IT24X7 group designed, implemented and manage the daily
uninterrupted secure systems for critical high availability
applications for clients in mission-critical emergency, privacy,
financial and industry-wide contexts.
Communications
Specialist engineers and staff are trained and experienced in diverse
communications technologies to implement and support communication
systems, infrastructure, security protocols, networks and VPN
connectivity.
IT Security
Consulting, selection, use and deployment of advanced security
technologies and equipment by our specialists include firewalls,
authentication, transport layer protocols, tokens, certificates, open
source, LINUX, UNIX, Windows and web security strategies.
The consulting in enterprise security governance and implementation of
security compliance systems available through the LogicalTech
ValueChain team, is complemented by this practical experience and
ability to design and implement secure networks and systems.
Operating Systems
LogicalTech have extensive experience in the use and deployment of
UNIX, LINUX, Windows in complex integrated system environments
including interoperability issues, versions and performance
considerations.
• Highly secure and privacy protected operation
o Security cleared staff for private data systems
o Advanced encryption technology for secured networks and communications
o Secure hosting environments
o Hot linked data redundancy system experience for disaster or application recovery
• Lower Cost
o Reduced investment in IT infrastructure
o Lower TCO for secure managed systems than in-house full time staff and costs
o Assistance with licensing negotiations and system design to lower costs
o Access as needed to multi-skilled SI and technology experts lower staff costs
• Faster implementations
o Reduced dependency on continued employment and availability of application specific staff
o Fast tracked hosting and alert implementations
o Existing 24X7 processes and help desk service response
• Rapid problem or issue solving by skilled specialists
o Access to in-depth expertise in applications, hosting, security and communications technology
o Integration experience with networks, comms, multi-vendor technology solutions for best practice
o Experience in managing system maintenance and support from global hardware and technology suppliers
• Higher system availability over system lifecycle
o 8 years+ experience with over 99.5+% reliability and availability 24X7
o Migration and technology re-fresh managed by experienced team
o Upgrades and patching performed by experienced dedicated staff
o Ready access to support skills from other LogicalTech business teams
o Professional “rapid response” monitoring and alerts systems in use
o Hot disaster recovery capability and
o proven backup and recovery processes
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• Safe hosting outsourced and managed
o Enabled through reliable service providers
o Redundant power and environmental systems
o Competitive hosting costs
o Thorough support and
o secure access
All this adds up to an efficient trusted service that
allows clients to sleep well at nights while critical and secure
systems operate 24X7 year-in year-out.
• Robust enterprise applications
• Scalable for large volume and capacity
• Reliable
• Professionally designed networks and systems
• Proven support and managed operational services
• Based on proven technology
• Responsive diagnosis and remedial services
• ISO 9001:2000 quality system processes
(if they have a trusted technology partner for complex systems, integration and specialist services).
Technology offers an unassailable business competitive advantage.
That’s why it is pervasive. But it’s also complex and many IT projects
and systems fail to deliver the sought after value. LogicalTech engage
with clients as a trusted technology partner to assist the value
delivery by addressing the complexity as a focussed and highly
experienced stable multi-skilled team.
Ensuring the interoperability of complex technologies integrated
with hardware systems, networks and communications is a very real
challenge for many organisations. The risk of losing specialists with
their intellectual capital and the knowledge base to keep these systems
operating with high availability and sustained reliability present even
greater challenges.
With over 200 clients in two decades and key managers experienced
as successful enterprise CIO’s and CEO’s, LogicalTech understand the
development and operational implications of your business systems. In
Australia significant implementations have been provided to Telstra,
NAB, BNZA, eNett, Tenix , RTA (NSW), VCGA, Workcover Victoria, OPE
Victoria and Coles Myer and many more
The breadth of LogicalTech expertise and skills applied over many
years mean that the capability of LogicalTech as a System Integrator is
first class.
Our LogicalTech team have designed, built and supported complex
technology solutions for global financial settlement, operational
support systems for banking applications and web-based new generation
systems. With successful experiences like these you can be sure that
LogicalTech is the right partner for enterprise solutions that are
dependable and scalable.
For example, LogicalTech designed, implemented and has since
managed 24x7 for over 8 years the high security Integrated Public
Number Database for Australia on behalf of Telstra and the
telecommunications industry. This encrypted and high volume clustered
system integration operation is supported by LogicalTech as a fully
redundant multi-site secure solution accessed by all Telco’s and
emergency services in Australia. It includes a parallel redundant hot
linked disaster recovery system to ensure continuity of 24X7 emergency
services operation.
LogicalTech has quality certification and systems to ISO
9001:2000, experience in systems integration design and implementation,
and long term operation and support management of complex systems. The
knowledge and capability invested in building and operating integrated
systems is retained by LogicalTech to continue service delivery to
clients in mission- critical systems.
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Managed 24x7 IT 
